Return & Refund Policy

At Nutriya Wellness, we are committed to delivering quality wellness products to our customers. Please read our return and refund policy carefully before placing your order.

No Refund Policy

All purchases from Nutriya Wellness are non-refundable. Once an order has been placed and processed, we do not offer refunds, cancellations, or exchanges due to change of mind, personal preference, or incorrect product selection.

Damaged or Incorrect Orders

If you receive a package that is damaged, opened, tampered with, or contains an incorrect product, please contact us within 24 hours of delivery.

To help us resolve the issue, you may be required to provide:

• Your order number

• Clear photos/videos of the package and product

• A description of the issue

After reviewing the case, Nutriya Wellness may provide an appropriate resolution, such as a replacement, where applicable.

Product Quality

If you believe there is a genuine quality issue with the product, contact us as soon as possible after delivery. Each case will be reviewed individually.

Important

We are not responsible for issues caused by:

• Incorrect delivery information provided by the customer

• Improper storage or handling of the product after delivery

• Damage caused after the package has been received

• Failure to receive the parcel at the provided delivery address

For any questions regarding your order, please contact our customer support team.

Nutriya Wellness reserves the right to review and determine the appropriate resolution for each reported issue.