Shipping policy

Shipping Policy

At Nutriya Wellness, we aim to make your shopping experience simple and convenient.

Delivery Time

Orders are generally delivered within 2–3 business days after order confirmation.

Delivery times may vary depending on the customer's location and courier service availability.

Order Processing

Orders are processed after confirmation. Customers may be contacted by our team to confirm order details before dispatch.

Delivery Areas

We currently deliver across Pakistan, subject to courier service availability in the customer's location.

Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Public holidays

  • Weather conditions

  • Courier service delays

  • Incorrect or incomplete address information

  • Unsuccessful delivery attempts

  • Other circumstances beyond our control

Incorrect Delivery Information

Customers are responsible for providing a complete and accurate delivery address and contact number.

Nutriya Wellness is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Unavailable Customer

If the customer is unavailable to receive the parcel, the courier may make another delivery attempt or return the parcel according to the courier's policy.

Additional shipping charges may apply for re-dispatching a returned order.

Tracking

Where available, customers may receive tracking information after their order has been dispatched.

For questions regarding your shipment, please contact our customer support team.

Nutriya Wellness reserves the right to update this Shipping Policy when necessary.